Accounts Receivable Management (Billing) Accounts receivable management is the core of Healthcare Contract Services. Patient demographics and daily charges are submitted to our office and within 24 hours are billed to their respective parties. Follow up is performed on all accounts that are more than 27 days in age and self-pay statements are sent to private payers until resolution is met or the account is determined uncollectable or eligible for small balance write off. All monies are managed through a bank lock box, virtually eliminating funds mismanagement or loss. These services can be based on a negotiable set monthly fee or a percentage of collections. Extended Business Office Functions (EBO) The EBO service was designed to allow providers to outsource specific projects without upsetting the normal daily business office functions. These services normally involve the "cleaning up" of older accounts receivable that can no longer be maintained by your facility due to bankruptcy, downsizing, closure, or sale. Through this service we also handle self-pay account management which includes: statements, contractual pay schedules, guarantor phone calls, alternative self-pay methods, patient governmental assistance enrollment, and any other aspect that involves the resolution of self-pay accounts. Don't let budget concerns prevent you from doing what is necessary to collect the money you deserve, let us expand your capabilities and fill in those voids. Practice Management Consultation Utilizing our coding, practice management, HIPAA, privacy, and reimbursement knowledge, Healthcare Contract Services can fully evaluate your practice from new patient enrollment to final payment and provide critical feedback to help increase your operation's efficiency. By analyzing your current fee schedule and utilizing the latest in pricing software and Medicare reimbursement policies, we can show you how your charges compare to surrounding facilities within your discipline. Let us help you and your patients gain the most from the services you offer. Coding Compliancy With governmental coding regulations growing ever more stringent, many physicians will under code their procedures for fear of reprisal. With proper documentation, you shouldn't have to undercut your hard earned dollar. Our certified coding specialists can evaluate your current coding policies and procedures and show you how to protect yourself against over and under coding, allowing you to effectively make the most of the services you render. HIPAA Compliancy Implementation and Training The Health Insurance Portability and Accountability Act of 1996 caught many healthcare providers by surprise. Many have chosen a "wait and see" attitude which can leave their practice in danger of serious fines and loss of privileges. Our HIPAA compliancy team can establish the policies and procedures needed for compliancy and comprehensively train your staff to uphold those standards. Our bulk mailing system can generate and send notice of privacy practices to your entire patient base and process the required acknowledgment returns. New Practice Establishment Whether you are an existing provider looking to expand or a new provider starting a practice, we can help. Finding the ideal location, obtaining financing, purchasing of hardware and software, screening and hiring labor, and submitting the proper paperwork, are all part of what we can do for you. Our extensive experience and current relationships with national healthcare and governmental entities allow you to avoid the mistakes many providers make when starting or expanding a practice. Bad Debt Recovery Neither the patient nor the provider likes to deal with bad debt. Healthcare Contract Services can show you how to incentivize patients to pay those older balances before they become eligible for a collection agency. Our automated predictive dialing system allows us to cover your entire older self-pay receivable and resolve those accounts, minimizing the need for threatening patient notices. Our billing system can calculate the patient's self-pay portion at the time of service based on your insurance contractual rate, thus eliminating potential bad debt accounts.  Let us train your front office staff on how to effectively collect older account balances without upsetting patient confidence in your practice.
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